Immediately after typing your associate ID and you can password, you’re offered the user Availableness Verification web page

Immediately after typing your associate ID and you can password, you’re offered the user Availableness Verification web page

When your student’s mortgage data is not available within forty five weeks out-of disbursement, you’ll be able to contact the newest Guarantee Agency, Head Mortgage Servicing Cardiovascular system and/or student’s college

30. What exactly is Associate Availableness Verification? NSLDS must protect the personally identifiable information (PII) in the database and this page allows NSLDS to detect automated users who attempt to access the system without authorization. A box will display with letters and numbers that may be slightly distorted. Follow the instructions and enter what you see in the blank box. Then, click Submit Response

thirty two. What takes place basically can not read what exactly is about package? If you have difficulty viewing the current image, click the refresh button on your internet browser for a new image to display. If you hit enter without attempting to replicate what you see, it will count as an ”attempt”. You will have three attempts to enter the image correctly in order to gain access to the data in NSLDS.

33. What will happen if i have used 3 times and you may were unsuccessful? The User Access Verification tool, called CAPTCHA, will lock out a user that has failed to correctly enter the image displayed after 3 attempts. This prevents unauthorized users from gaining access to the personally identifiable information (PII) in NSLDS. If you tried unsuccessfully 3 times you will receive a message that says ”You have failed the verification test. Your account has been disabled. Please contact the Customer Support Center at (800) 999-8219 for further assistance.”

34. What will happen easily in the morning closed out of the Associate Access Verification? Your user ID will be inoperable and you will not be able to gain access to NSLDS. Call the Customer Support Center immediately at (800) 999-8219 to discuss your situation with a customer support representative. Explain what has happened. Your identity will be verified and your attempts will be evaluated to determine if you can regain access.

thirty five. Do i need to get re also-instated immediately following becoming secured outside of the Affiliate Availability Confirmation? Call the Customer Support Center immediately at (800) 999-8219. The customer support representative will verify your identity. The situation will be evaluated to determine if you can regain access.

37. What installment loans in texas if all the details for the NSLDS try wrong? You should contact the data provider included in the NSLDS record and provide them with information that assists the data provider in its investigation and possible correction of the errors. If the data provider is unable or unwilling to correct the data, contact the NSLDS Customer Support Center.

To possess Government Pupil Help User ID (FSA ID) and passwords laws and regulations, availability Help on Sign on – Federal Student loan Studies System web page

38. What if data is destroyed out-of NSLDS? Due to time lapses in reporting, the most current information may not be contained in NSLDS at the time of inquiry.

39. How can i resolve backup overpayment costs claimed so you’re able to NSLDS? We have identified a small number of duplicate overpayment debts in NSLDS. These duplicates show the same overpayment as being held by a school and also by the Department’s Debt Collection Service (DCS). They occur when the identifiers for the overpayment are not properly reported and matched. The method described below is the fastest and most efficient way to update a student’s record if he or she is being denied aid as a result of a duplicate overpayment debt.

For many who discover one of those cases whenever deciding qualification to own a candidate, and you are certain that both overpayments are precisely the same, you can afford the student Label IV assistance once you’ve fixed new overpayment issue together with pupil are otherwise eligible.